Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
SENIOR ICT CONSULTANT
Industry
Technology / Software / Internet
About
Creating strategies for global organizations to improve their Unified Communication, Collaboration, and Content (3C) services within given time and budget, followed by an appropriate tactics to make this move effectively. Strategies are based on both analyses of business processes and available 3C tools in the industry. When applied, they will affect: (i) the underlying system architecture; (ii) involved processes in both service support and service delivery; and (iii) a team of selected professionals who can make all this happen. The implementation tactics is profiled to resemble the best industry practices - as defined in ITIL, COBIT, and respective ISO standards series - and funded o...
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