An experienced customer service professional who is a confident communicator across multiple levels and who always put the customers first. Has a long record of accomplishment of exceeding customers' expectations and of improving customer relationships. Has exceptional verbal communication skills to deal effectively with difficult and dissatisfied customers. Gained many experiences in the customer care industry through working in various positions within the industry starting from a Customer Care Representative then a Quality Assurance Specialist and finally a Customer Care Trainer Specialist. Right now, I am looking for a suitable position with an exciting and ambitious company.
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