Personal Information
Organization / Workplace
Ariana Governorate, Tunisia Tunisia
Occupation
Customer Services & Support Manager at TopNet
Industry
Technology / Software / Internet
Website
http://www.topnet.tn
About
- Restructuring technical support team and re-organizing it
- Creating and implementing dashbords and KPIs
- Implementing operational processes related to customer relation
- Improving a best quality of service to customers
- PArticipating in the implementation of projects related to the customer relation
- Managing and Coaching 11 persons directly (more than 260 persons indirectly)
- Reporting
Contact Details
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