I have been in the IT Industry for more than 20 years. After making the rounds of the various IT roles in supporting, developing and selling various enterprise business application systems around the world, I have now settled into a role where I manage a multinational team of solution advisors for SAP.
Wherever my location and whatever logo is on my business card, my primary focus has always been how to make customers happy. When I was a developer, I tried to create the best solution possible, when I was in support, I tried to ensure that each one of my clients walk away with their problems solved and a smile on their face. When I was in (pre)sales, I went the extra mile to come up with ...
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