Personal Information
Organization / Workplace
United Arab Emirates United Arab Emirates
Occupation
Solutions Architect Contact Center and Collaboration at Wipro
Industry
Technology / Software / Internet
About
•Expertise in Unified Communications & Contact Center products
•Perform A2Q design process for Cisco Contact center products
•Understand customer requirements, present the technical/solution presentations
•Core competency in consulting, analysis, design and implementing state-of-art, Contact Center with key focus on operations, processes and profitability.
•A keen planner, strategist and implementer with expertise in devising policies & procedures for improving business performance, streamlining operations, and achieving business growth.
•Strong leadership traits having proven acumen in managing and leading the Project Teams coupled with impeccable skills to execute and track projects e...
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