As an Innovation Consultant, acted upon organizational capabilities related to culture and leadership, and implemented a process to manage ideas. Conducted regional projects for IMAGINATIK plc and SAGE (Andean region) with average NET ROI for customers >920%. As Operations Consultant at Blancica (largest Venezuelan cinema chain, representing WB & Columbia), gave a turnaround to customer satisfaction at key locations (with 2 digits growth/traffic index) plus increased ticket price 45% (2009/2011) by adding new services & technology.