Business Program Developer at Workforce Manager - Northern Virginia Community College
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Ilene has proven to be an excellent trainer for 15 years. Her passion is to help her participants to self discover that they have what it takes by using their existing skills, passion and knowledge to apply the training to their work or personal life! Ilene effectively uses the ADDIE Instructional Design Method by assessing true training needs, designing and developing a participatory training and values the evaluation feedback. Her areas of expertise include leadership, sales, customer service, conflict, communication, delegation, train-the-trainer, team building, end-of-life, and diversity to name a few. Ilene has been successful in training and development working with Disney Universit...
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