25 years of experience in Management Consulting
I'm author of the book "Il pensiero attivo - Decisione, velocit脿 e azione nel processo manageriale", published by Guerini e Associati.
Specializzazioni:
Lean organization
Lean banking
Strategic planning
Customer Satisfaction
process reengineering
innovation management
Servitization
qualit谩 sei servizi
service management
value stream mapping
service blueprinting
customer value management
macro organizzazione
micro organizzazione
gaming
apparecchi da intrattenimento
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