Typical responsibilities in my experience include the following:
• Creation of installation, operating and troubleshooting user manuals for hardware and software, working directly with PMs and developers.
• Process Mapping and Process Documentation with ProVision, Visio and Canvas
• Software Online Help with RoboHelp
• Planning for Print and Multimedia Production
• Training and presentation productions for the classroom and CBT, including student scoring
• Web site production and management
• Graphics and Illustration and Image Manipulation, working with engineering and CAD drawings and schematics of Hydraulics, Pneumatics and Electrical
• PC, Security, Networking