Clinical trial research and project presentations; compiling and coordinating project materials; R&D update/news feed; SharePoint; EDC remote monitoring
Customer support on clinical trial applications - SCs'/PIs'/CRAs' account and technical issues; directing assistance requests to the appropriate team; following up on issues tracked in the service system; troubleshooting customers’ issues with the eCRFs and clinical applications
As an English Content Editor - selection, editing and proofreading of multimedia content; testing of new multimedia products