Level 1, for 鈥淎mple Business Solution鈥� (from July 30th 2012)
Troubleshooting IT systems when there is an issue reported by computer users.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8 and Microsoft Office and any other authorized desktop applications
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
Performing general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
Performing remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
Customize desktop hardware to meet user specifications a...
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