際際滷

際際滷Share a Scribd company logo
AWESOME

Prepared by :

Sulistiowati Setianingrum
Ronny Trian Surbakti
Irfan Ramdan Nugraha
Julius Ongkowidjaja
May 2013

2011811008
2011811010
2012811039
2012811045
Stop and See

May 2013
Welcome to ...

May 2013
The History ...

Sekolah di Inggris selatan, susah
pulang ke Malaysia, harga tiket
mahal

Harga tiket di pangkas 50 % akan
menjadi peluang pasar yang besar

September 2001

Buy : 25 Pence / IDR 3.500
(1 ringgit )

2002

First Flight : 2 Pesawat A320

Now : 90 + Pesawat

2007

30 Juta orang ke seluruh dunia, 3500 + penerbangan /minggu
Penerbangan Jarak Jauh

May 2013
The Group

Kuala lumpur : New Delhi, Mumbai, Chengdu, Perth,
Goldcoast, Melbroune, Taipe, London, Paris, Teheran,
Hangzou (Sanghai), Seoul, Tokyo, Beijing, Christchurch

4 International dan 3
Domestik :
KualaLumpur, Kota
Kinabalu, Hongkong,
Macau, Davao,
Kalibo dan
Puertoprincesa

May 2013

Penerbangan domestik
dari Bangkok ke
sejumlah kota di
Thailand, dan beberapa
negara sekitar Thailand

Tujuan Tokyo,
Fukuoka,
Saporo,
Okinawa
Another Offering Air Asia

Community
Holiday, Traveler

Entertainment, event

May 2013
Vision & Mission

Vision : To be the largest low cost

airline in Asia and serving the 3 billion
people who are currently underserved
with poor connectivity and high fares

Mission :

 To be the best company to work for whereby employees are treated as part of a big family
 Create a globally recognized ASEAN brand
 To attain the lowest cost so that everyone can fly with Air Asia
 Maintain the highest quality product, embracing technology to reduce cost and enhance service levels

May 2013
Air Asia Values

Safety First:
Partnering with the world's most renowned maintenance providers and complying with the with world
airline operations.
High Aircraft Utilization:
Implementing the regions fastest turnaround time at only 25 minutes, assuring lower costs and higher
productivity.
Low Fare, No Frills:
Providing guests with the choice of customizing services without compromising on quality and services.
Streamline Operations:
Making sure that processes are as simple as possible.
Lean Distribution System:
Offering a wide and innovative range of distribution channels to make booking and travelling easier.
Point to Point Network:
Applying the point-to-point network keeps operations simple and costs low.
May 2013
Air Asia Strategy

May 2013
Air Asia Strategy ...
Leanest Cost Structure

 Efficient and simple point to point
operations
 Attracting and retaining
hardworking and smart people
 Passion for continuous cost
reduction

Maximize Shareholders' Value
 Resilient profit growth through
our lower cost base
 Expansion of the AirAsia network
in a prudent and disciplined
manner
 Invest and enhance the AirAsia
brand to increase investors'
returns

Safety

 Comply with the highest
International Aviation Safety
Standards and practices
 Keep operations simple and
transparent
 Ensure the security of our People
and Guests
May 2013

Passion for Guests' Satisfaction

 Maintain simplicity in every application
 Practice the unique and friendly AirAsia
experience at every opportunity
 Recognise the linkage between guests'
satisfaction and long-term success

Transparency

 Transparency in decision-making and
information sharing
 Optimum disclosure - higher than
industry norms
 Timeliness in disclosing information

Human Capital Development

 Invest in both hard and soft skills
 Recognizes all our People as
contributors to our success
 Reward excellence and individual
contributions
 Maintaining one brand across the
Group
Air Asia Strategy ...

#1 Employee is Assets

"Jika Anda memiliki pekerja yang
bahagia mereka akan menjaga
konsumen Anda."

"Anda bisa mendapatkan uang yang
Anda inginkan di dunia ini, dan Anda
bisa mendapatkan ide brilian tetapi jika
anda tidak memiliki karyawan, lupakan
saja,"

May 2013

 Para pekerjannya disebut dengan AllStars
 AirAsia memberikan pelatihan bagi para
pekerja
 AirAsia mengadakan Unit Budaya Korporat
untuk : bertanggung jawab menerapkan
nilai-nilai budaya dan value syarikat kepada
semua pekerja.
Air Asia Strategy ...

 Tidak diberikan makanan & minuman
dalam pesawat, tetapi bisa
memesannya
 Rute perjalanan pendek, hanya 3-3,5
jam
 Tidak ada biaya akomodasi untuk awak
kabin
 Edukasi pelanggan membeli tiket
secara on-line
 Menggunakan 1 jenis pesawat, yakni
Air Bus 320
 AirAsia melakukan hedging terhadap
biaya bahan bakar.

May 2013

#2 Reduce Cost
Air Asia Strategy ...

Setiap awards atau
penghargaan kepada AirAsia
kecil atau besar, dirayakan
dengan mempublikasikan di
halaman website atau melalui
media dan dipaparkan sebagai
kebanggaan Rakyat Malaysia

May 2013

#3 Relationship with Malaysian Citizen
Air Asia Strategy ...

#4 Flight Low Cost

 Hanya ada satu kelas penerbangan, yaitu kelas ekonomi
 Standar pemeliharaan pada pesawat adalah standar minimal
 Biaya landasan di Bandara yg murah
 Rute point to point supaya tidak banyak Banadara yg digunakan untuk transit
 Sistem tiket elektronik
 Menerapkan pola tarif sederhana pada satu tarif sub kelas dgn harga mulai dari
tarif promo/diskon

May 2013
Air Asia Strategy ...
 Pelayanan self-check-in secara online
 AirAsia membuka layanan pada
semua channel sistem teknologi
informasi (website, FB, twitter, dan
mobile phone)
Layanan fly-thru utk penerbangan
lanjutan

May 2013

#5 Service
Air Asia Strategy ...

BIG adalah program kesetiaan global
"satu-satunya di dunia" di mana Anda
dapat mengumpulkan BIG Points dengan
setiap transaksi untuk ditukarkan dengan
penerbangan AirAsia GRATIS*. Anggota
juga akan menikmati prioritas melakukan
pembelian, tawaran khusus dan diskon
eksklusif sebagai Anggota Kesetiaan BIG
AirAsia.
* Syarat & Ketentuan berlaku

May 2013

#6 Loyalty Programme BIG
Air Asia CSR
Jakarta, 24 Mei 2012, , AirAsia,
mengadakan acara khusus yaitu kunjungan
ke Bandara Internasional Soekarno Hatta,
Cengkareng dan Pesawat Airbus A320
terbarunya untuk anak-anak SDN
Bojongrenged II, Kosambi, Tangerang
Climbing for a Cause, the expedition is the first of its kind initiated
and organised by AirAsia Allstars (employees) as part of a wider
corporate social responsibility campaign to encourage community
engagement. Donations in aid of disabled youths through a charity
climbing expedition up Mount Kinabalu from April 27 to 30. The
expedition, organised by a team of AirAsia engineers, will raise
RM100,000 to purchase prosthetics for youths who lost their limbs to
illness or traffic accidents.
AirAsia has been to the aid of people and nations in the region at times of need. The airline provided assistance
during the political situation in Egypt (2011); the 9.0 magnitude earthquake, tsunami and the ensuing nuclear
disaster that affected North Japan (2011); typhoon Nesat in the Philippines (2011); earthquake in West Sumatra,
Indonesia (2009); earthquake in Sichuan, China (2008) and cyclone Nargis in Myanmar (2008). AirAsia was also
in the forefront of relief efforts in the wake of the tsunami that struck the region in 2004 and supported the
recovery of Bali, Indonesia, after the terrorist bombings in 2005 by giving away 12,000 free seats on its flights.

May 2013
Air Asia CSR (in Nepal)

May 2013
Air Asia Business Model ...
Low Cost Carrier (LCC) Business Model
Simple Product

Positioning

- Non business passangers, especially leisure trafic and priceconscious business passangers
- Short houl point-to point trafic with high freaquencies
- Agresive marketing
- Secondary airports
- Competition with all transport carriers

Low Operating Cost

May 2013

- Catering on demand for extra payment
- Planes with narrow seating and only a single class
- No seat assignment
- No frequent flyerprogrammes

- Low wages
- Low airport fees
- Low Cost for maintenance, cockpit training and standby
crews due to homogeneous fleet
- High resourch productivity
- Short ground waits due to simple boarding processes
- No air freight, no hub service, short cleaning times, and
high percentage of on-line sales
Air Asia Business Model ...

May 2013
Air Asia SWOT Analysis...

May 2013
Believe the unbelievable
Dare to dream
Never take no for an answer
Yes we can
Make your dreams come true and
believe. The power of belief is
enormous.
#Tony Fernandes
Ad

Recommended

tourism marketing
tourism marketing
Lida Sayahi
AirAsia Strategic Management
AirAsia Strategic Management
Maswadi Bin Aziz
World Class Benchmarking: Air Asia Berhad (AIRA MK)
World Class Benchmarking: Air Asia Berhad (AIRA MK)
Andrew Stotz, PhD, CFA
Strategic analysis -Air asia case study
Strategic analysis -Air asia case study
Jen Vuhuong
Blue Ocean Strategy Air Asia Innovation & Blue Ocean strategy targeted non ...
Blue Ocean Strategy Air Asia Innovation & Blue Ocean strategy targeted non ...
Rajesh Prabhakar
The criteria behind the success of AirAsia
The criteria behind the success of AirAsia
Wisaruta Chaolaka
Low cost airline
Low cost airline
thaokiemtoan
Airasia
Airasia
Farah Najwa
Air Asia Marketing Analysis
Air Asia Marketing Analysis
Vanitcha Wankawisant
Air Asia
Air Asia
Saurabh Srivastava
Low Cost Leadership Analysis On AirAsia - Presentation
Low Cost Leadership Analysis On AirAsia - Presentation
Fakrul Hassan
AIR ASIA COMPANY PROFILE
AIR ASIA COMPANY PROFILE
Ruchita Sangare
Air asia
Air asia
Prabhdeep8421
Du Pont Analysis AirAsia
Du Pont Analysis AirAsia
Ateera Dahalan
Air Asia MBA 439 2013
Air Asia MBA 439 2013
Vinita Prasad
AirAsia India: Strategies for Next 3 Years
AirAsia India: Strategies for Next 3 Years
Vipul Aurange
0103 b marketing management case study report air asia
0103 b marketing management case study report air asia
Marcelo Augusto A. Cosgayon
AirAsia Airlines
AirAsia Airlines
Suziana Sazali
Air asia
Air asia
Gezim69
Low Cost Leadership Analysis On AirAsia Assignment / Report
Low Cost Leadership Analysis On AirAsia Assignment / Report
Fakrul Hassan
Air asia x can the low cost model go long haul
Air asia x can the low cost model go long haul
Rehan ali
INTSM AirAsia in Vietnam
INTSM AirAsia in Vietnam
Jessica Allison
Company Research on Air Asia Sdn Bhd (MGT 3010)
Company Research on Air Asia Sdn Bhd (MGT 3010)
Afifah Nabilah
Air asia presentation
Air asia presentation
SM3027
AIR ASIA PRESENTATION
AIR ASIA PRESENTATION
Imperial University
Air Asia Case Study
Air Asia Case Study
Ronit Das
Livery Presentation - AirAsia
Livery Presentation - AirAsia
Sanjoy Saha Mondal
Pre3 airasia
Pre3 airasia
cs224
Jet airways ppt
Jet airways ppt
Prajkta Rane
Air arabia - shreyash wadbudhe
Air arabia - shreyash wadbudhe
ShreyashWadbudhe

More Related Content

What's hot (19)

Air Asia Marketing Analysis
Air Asia Marketing Analysis
Vanitcha Wankawisant
Air Asia
Air Asia
Saurabh Srivastava
Low Cost Leadership Analysis On AirAsia - Presentation
Low Cost Leadership Analysis On AirAsia - Presentation
Fakrul Hassan
AIR ASIA COMPANY PROFILE
AIR ASIA COMPANY PROFILE
Ruchita Sangare
Air asia
Air asia
Prabhdeep8421
Du Pont Analysis AirAsia
Du Pont Analysis AirAsia
Ateera Dahalan
Air Asia MBA 439 2013
Air Asia MBA 439 2013
Vinita Prasad
AirAsia India: Strategies for Next 3 Years
AirAsia India: Strategies for Next 3 Years
Vipul Aurange
0103 b marketing management case study report air asia
0103 b marketing management case study report air asia
Marcelo Augusto A. Cosgayon
AirAsia Airlines
AirAsia Airlines
Suziana Sazali
Air asia
Air asia
Gezim69
Low Cost Leadership Analysis On AirAsia Assignment / Report
Low Cost Leadership Analysis On AirAsia Assignment / Report
Fakrul Hassan
Air asia x can the low cost model go long haul
Air asia x can the low cost model go long haul
Rehan ali
INTSM AirAsia in Vietnam
INTSM AirAsia in Vietnam
Jessica Allison
Company Research on Air Asia Sdn Bhd (MGT 3010)
Company Research on Air Asia Sdn Bhd (MGT 3010)
Afifah Nabilah
Air asia presentation
Air asia presentation
SM3027
AIR ASIA PRESENTATION
AIR ASIA PRESENTATION
Imperial University
Air Asia Case Study
Air Asia Case Study
Ronit Das
Livery Presentation - AirAsia
Livery Presentation - AirAsia
Sanjoy Saha Mondal
Low Cost Leadership Analysis On AirAsia - Presentation
Low Cost Leadership Analysis On AirAsia - Presentation
Fakrul Hassan
AIR ASIA COMPANY PROFILE
AIR ASIA COMPANY PROFILE
Ruchita Sangare
Du Pont Analysis AirAsia
Du Pont Analysis AirAsia
Ateera Dahalan
Air Asia MBA 439 2013
Air Asia MBA 439 2013
Vinita Prasad
AirAsia India: Strategies for Next 3 Years
AirAsia India: Strategies for Next 3 Years
Vipul Aurange
0103 b marketing management case study report air asia
0103 b marketing management case study report air asia
Marcelo Augusto A. Cosgayon
Air asia
Air asia
Gezim69
Low Cost Leadership Analysis On AirAsia Assignment / Report
Low Cost Leadership Analysis On AirAsia Assignment / Report
Fakrul Hassan
Air asia x can the low cost model go long haul
Air asia x can the low cost model go long haul
Rehan ali
INTSM AirAsia in Vietnam
INTSM AirAsia in Vietnam
Jessica Allison
Company Research on Air Asia Sdn Bhd (MGT 3010)
Company Research on Air Asia Sdn Bhd (MGT 3010)
Afifah Nabilah
Air asia presentation
Air asia presentation
SM3027
Air Asia Case Study
Air Asia Case Study
Ronit Das
Livery Presentation - AirAsia
Livery Presentation - AirAsia
Sanjoy Saha Mondal

Similar to Awasome air a sia (20)

Pre3 airasia
Pre3 airasia
cs224
Jet airways ppt
Jet airways ppt
Prajkta Rane
Air arabia - shreyash wadbudhe
Air arabia - shreyash wadbudhe
ShreyashWadbudhe
Airlines UDDAN
Airlines UDDAN
Rupal Lala
Avm402 sunum atlantis
Avm402 sunum atlantis
Alaz Alev
AirAsia India: Strategies for Next 3 Years
AirAsia India: Strategies for Next 3 Years
Vipul Aurange
MARKETING MANAGEMENT (Shahlini Rajndran)
MARKETING MANAGEMENT (Shahlini Rajndran)
Shahlini Rajndran
nokair strategy
nokair strategy
Rain Forest
Garuda indonesia Strategy Management
Garuda indonesia Strategy Management
Raihan Dirgantara
Vistara service marketing
Vistara service marketing
kushal arora
Comprehensive Marketing Presentation on Emirates Airlines
Comprehensive Marketing Presentation on Emirates Airlines
Sheikh_Rehmat
Malaysia airport management
Malaysia airport management
gracenis44
Air Asia and the LCC Sector
Air Asia and the LCC Sector
Suresh Nair
Indonesia MICE Promotion
Indonesia MICE Promotion
tnt-akpar
airblue-presentATION-1PPT_(1)_(1).pptx
airblue-presentATION-1PPT_(1)_(1).pptx
AqsaIshaq7
Vistara airline
Vistara airline
AbhishekMahato34
Emirates Airlines Draft Strategic 2013-2014
Emirates Airlines Draft Strategic 2013-2014
Arthur Ashidiqy
Air travel operations
Air travel operations
Mon Aldrich Cadiente
Sri Lankan Air Line
Sri Lankan Air Line
Dilani Martino
Strategic Management-Emirates Airline
Strategic Management-Emirates Airline
yeapszuhui
Pre3 airasia
Pre3 airasia
cs224
Jet airways ppt
Jet airways ppt
Prajkta Rane
Air arabia - shreyash wadbudhe
Air arabia - shreyash wadbudhe
ShreyashWadbudhe
Airlines UDDAN
Airlines UDDAN
Rupal Lala
Avm402 sunum atlantis
Avm402 sunum atlantis
Alaz Alev
AirAsia India: Strategies for Next 3 Years
AirAsia India: Strategies for Next 3 Years
Vipul Aurange
MARKETING MANAGEMENT (Shahlini Rajndran)
MARKETING MANAGEMENT (Shahlini Rajndran)
Shahlini Rajndran
nokair strategy
nokair strategy
Rain Forest
Garuda indonesia Strategy Management
Garuda indonesia Strategy Management
Raihan Dirgantara
Vistara service marketing
Vistara service marketing
kushal arora
Comprehensive Marketing Presentation on Emirates Airlines
Comprehensive Marketing Presentation on Emirates Airlines
Sheikh_Rehmat
Malaysia airport management
Malaysia airport management
gracenis44
Air Asia and the LCC Sector
Air Asia and the LCC Sector
Suresh Nair
Indonesia MICE Promotion
Indonesia MICE Promotion
tnt-akpar
airblue-presentATION-1PPT_(1)_(1).pptx
airblue-presentATION-1PPT_(1)_(1).pptx
AqsaIshaq7
Emirates Airlines Draft Strategic 2013-2014
Emirates Airlines Draft Strategic 2013-2014
Arthur Ashidiqy
Sri Lankan Air Line
Sri Lankan Air Line
Dilani Martino
Strategic Management-Emirates Airline
Strategic Management-Emirates Airline
yeapszuhui
Ad

Awasome air a sia

  • 1. AWESOME Prepared by : Sulistiowati Setianingrum Ronny Trian Surbakti Irfan Ramdan Nugraha Julius Ongkowidjaja May 2013 2011811008 2011811010 2012811039 2012811045
  • 4. The History ... Sekolah di Inggris selatan, susah pulang ke Malaysia, harga tiket mahal Harga tiket di pangkas 50 % akan menjadi peluang pasar yang besar September 2001 Buy : 25 Pence / IDR 3.500 (1 ringgit ) 2002 First Flight : 2 Pesawat A320 Now : 90 + Pesawat 2007 30 Juta orang ke seluruh dunia, 3500 + penerbangan /minggu Penerbangan Jarak Jauh May 2013
  • 5. The Group Kuala lumpur : New Delhi, Mumbai, Chengdu, Perth, Goldcoast, Melbroune, Taipe, London, Paris, Teheran, Hangzou (Sanghai), Seoul, Tokyo, Beijing, Christchurch 4 International dan 3 Domestik : KualaLumpur, Kota Kinabalu, Hongkong, Macau, Davao, Kalibo dan Puertoprincesa May 2013 Penerbangan domestik dari Bangkok ke sejumlah kota di Thailand, dan beberapa negara sekitar Thailand Tujuan Tokyo, Fukuoka, Saporo, Okinawa
  • 6. Another Offering Air Asia Community Holiday, Traveler Entertainment, event May 2013
  • 7. Vision & Mission Vision : To be the largest low cost airline in Asia and serving the 3 billion people who are currently underserved with poor connectivity and high fares Mission : To be the best company to work for whereby employees are treated as part of a big family Create a globally recognized ASEAN brand To attain the lowest cost so that everyone can fly with Air Asia Maintain the highest quality product, embracing technology to reduce cost and enhance service levels May 2013
  • 8. Air Asia Values Safety First: Partnering with the world's most renowned maintenance providers and complying with the with world airline operations. High Aircraft Utilization: Implementing the regions fastest turnaround time at only 25 minutes, assuring lower costs and higher productivity. Low Fare, No Frills: Providing guests with the choice of customizing services without compromising on quality and services. Streamline Operations: Making sure that processes are as simple as possible. Lean Distribution System: Offering a wide and innovative range of distribution channels to make booking and travelling easier. Point to Point Network: Applying the point-to-point network keeps operations simple and costs low. May 2013
  • 10. Air Asia Strategy ... Leanest Cost Structure Efficient and simple point to point operations Attracting and retaining hardworking and smart people Passion for continuous cost reduction Maximize Shareholders' Value Resilient profit growth through our lower cost base Expansion of the AirAsia network in a prudent and disciplined manner Invest and enhance the AirAsia brand to increase investors' returns Safety Comply with the highest International Aviation Safety Standards and practices Keep operations simple and transparent Ensure the security of our People and Guests May 2013 Passion for Guests' Satisfaction Maintain simplicity in every application Practice the unique and friendly AirAsia experience at every opportunity Recognise the linkage between guests' satisfaction and long-term success Transparency Transparency in decision-making and information sharing Optimum disclosure - higher than industry norms Timeliness in disclosing information Human Capital Development Invest in both hard and soft skills Recognizes all our People as contributors to our success Reward excellence and individual contributions Maintaining one brand across the Group
  • 11. Air Asia Strategy ... #1 Employee is Assets "Jika Anda memiliki pekerja yang bahagia mereka akan menjaga konsumen Anda." "Anda bisa mendapatkan uang yang Anda inginkan di dunia ini, dan Anda bisa mendapatkan ide brilian tetapi jika anda tidak memiliki karyawan, lupakan saja," May 2013 Para pekerjannya disebut dengan AllStars AirAsia memberikan pelatihan bagi para pekerja AirAsia mengadakan Unit Budaya Korporat untuk : bertanggung jawab menerapkan nilai-nilai budaya dan value syarikat kepada semua pekerja.
  • 12. Air Asia Strategy ... Tidak diberikan makanan & minuman dalam pesawat, tetapi bisa memesannya Rute perjalanan pendek, hanya 3-3,5 jam Tidak ada biaya akomodasi untuk awak kabin Edukasi pelanggan membeli tiket secara on-line Menggunakan 1 jenis pesawat, yakni Air Bus 320 AirAsia melakukan hedging terhadap biaya bahan bakar. May 2013 #2 Reduce Cost
  • 13. Air Asia Strategy ... Setiap awards atau penghargaan kepada AirAsia kecil atau besar, dirayakan dengan mempublikasikan di halaman website atau melalui media dan dipaparkan sebagai kebanggaan Rakyat Malaysia May 2013 #3 Relationship with Malaysian Citizen
  • 14. Air Asia Strategy ... #4 Flight Low Cost Hanya ada satu kelas penerbangan, yaitu kelas ekonomi Standar pemeliharaan pada pesawat adalah standar minimal Biaya landasan di Bandara yg murah Rute point to point supaya tidak banyak Banadara yg digunakan untuk transit Sistem tiket elektronik Menerapkan pola tarif sederhana pada satu tarif sub kelas dgn harga mulai dari tarif promo/diskon May 2013
  • 15. Air Asia Strategy ... Pelayanan self-check-in secara online AirAsia membuka layanan pada semua channel sistem teknologi informasi (website, FB, twitter, dan mobile phone) Layanan fly-thru utk penerbangan lanjutan May 2013 #5 Service
  • 16. Air Asia Strategy ... BIG adalah program kesetiaan global "satu-satunya di dunia" di mana Anda dapat mengumpulkan BIG Points dengan setiap transaksi untuk ditukarkan dengan penerbangan AirAsia GRATIS*. Anggota juga akan menikmati prioritas melakukan pembelian, tawaran khusus dan diskon eksklusif sebagai Anggota Kesetiaan BIG AirAsia. * Syarat & Ketentuan berlaku May 2013 #6 Loyalty Programme BIG
  • 17. Air Asia CSR Jakarta, 24 Mei 2012, , AirAsia, mengadakan acara khusus yaitu kunjungan ke Bandara Internasional Soekarno Hatta, Cengkareng dan Pesawat Airbus A320 terbarunya untuk anak-anak SDN Bojongrenged II, Kosambi, Tangerang Climbing for a Cause, the expedition is the first of its kind initiated and organised by AirAsia Allstars (employees) as part of a wider corporate social responsibility campaign to encourage community engagement. Donations in aid of disabled youths through a charity climbing expedition up Mount Kinabalu from April 27 to 30. The expedition, organised by a team of AirAsia engineers, will raise RM100,000 to purchase prosthetics for youths who lost their limbs to illness or traffic accidents. AirAsia has been to the aid of people and nations in the region at times of need. The airline provided assistance during the political situation in Egypt (2011); the 9.0 magnitude earthquake, tsunami and the ensuing nuclear disaster that affected North Japan (2011); typhoon Nesat in the Philippines (2011); earthquake in West Sumatra, Indonesia (2009); earthquake in Sichuan, China (2008) and cyclone Nargis in Myanmar (2008). AirAsia was also in the forefront of relief efforts in the wake of the tsunami that struck the region in 2004 and supported the recovery of Bali, Indonesia, after the terrorist bombings in 2005 by giving away 12,000 free seats on its flights. May 2013
  • 18. Air Asia CSR (in Nepal) May 2013
  • 19. Air Asia Business Model ... Low Cost Carrier (LCC) Business Model Simple Product Positioning - Non business passangers, especially leisure trafic and priceconscious business passangers - Short houl point-to point trafic with high freaquencies - Agresive marketing - Secondary airports - Competition with all transport carriers Low Operating Cost May 2013 - Catering on demand for extra payment - Planes with narrow seating and only a single class - No seat assignment - No frequent flyerprogrammes - Low wages - Low airport fees - Low Cost for maintenance, cockpit training and standby crews due to homogeneous fleet - High resourch productivity - Short ground waits due to simple boarding processes - No air freight, no hub service, short cleaning times, and high percentage of on-line sales
  • 20. Air Asia Business Model ... May 2013
  • 21. Air Asia SWOT Analysis... May 2013
  • 22. Believe the unbelievable Dare to dream Never take no for an answer Yes we can Make your dreams come true and believe. The power of belief is enormous. #Tony Fernandes