In the past few years, I have had a tremendous opportunity to shape thought-leadership for customer success, starting as one of the early executive team members at Gainsight (the leader in Customer Success Management solutions).
I am now founder and CEO of a customer success management and software consulting firm working with public, high growth or startup companies who place customer success as a top priority.
Projects typically include technical services helping companies implementing, optimizing and maintenance for Gainsight and Salesforce.
Our team includes BI specialists who help our customers with the automation of data migration, data mapping, customer data analysis and predi...
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