Personal Information
Organization / Workplace
La Crosse, Wisconsin Area United States
Occupation
Adult Services Librarian
Industry
Education
About
Maintain the Reference Desk by assisting patrons with a wide array of inquiries via various contact methods and providing them with a possitive customer service experience. This includes but is not limited to readers' advisory assistance and recommendations; answering unique research questions using various tools relevant to the topic; locating both physical and virtual materials for a patron; and assisting with technology related inquires.
Review resources - professional journals, blogs, websites, or otherwise- for trends in libraries, technology, literacy/literature, and other items that may impact libraries.
Recommend and implement changes to the library's physical and virtual pr...
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