Personal Information
Organization / Workplace
S茫o Paulo Area, Brazil, S茫o Paulo Brazil
Occupation
Evangelist in the areas of Process and Customer Experience Improvement, Quality Assurance, and Intelligent Automation
Industry
Telecom / Mobile
Website
About
Hello and welcome to my profile.
Speak, write, research analyst, develop methodologies and implement projects about business and information techonology transformation and business process improvement really is my passion.
Part expert, evangelist, consultant, teacher and implementation & adoption specialist with a little dedicated problem solver thrown in for good measure.
Right now I'm leading Software Quality Assurance (SQA), Software Testing Factories, Test Environment Management and Customer Experience Management (CEM) initiatives in Telef么nica, teaching in MBA and postgraduate courses in Instituto Mau谩 de Tecnologia, Steinbeis University Berlin and others.
I enjoy leveraging my i...
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