Manager in the Deloitte Australia Customer practice - focussing on Sales, Service and Marketing processes
Assignments:
CRM Quality Review of an existing unsuccessful implementation for an Australian retailer
*Project Lead: Leading the 鈥楬ealth Check鈥� (fit gap analysis & recommendations, including planning for a potential re-launch and future use)
*Subject Matter Expert: bringing deep functional and technical subject matter expertise and extensive experience in best practice cloud design and architecture, deployment and iterative development
Sales Enablement Implementation of a first set of recommendations (pipeline tracking, quoting, ordering, reporting, history tracking, and activ...
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