IT professional with diverse Business Analysis experience, SQL database development, business requirements elicitation, development of functional and non-functional specifications, technical writing, change management, gap analysis, risk management, troubleshooting and issue resolution.
With a broad understanding of specific industries’ business processes, infrastructure limitations and priorities, I am an adept of and experienced with all phases of SDLC (Software Development Life Cycle) and its variations. Primarily focused on marketing automation systems integration for inbound and outbound marketing and complex customer journeys in both B2B and B2C environments.
Self-motivated and fo.
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