Personal Information
Organization / Workplace
NCR - National Capital Region, Philippines Philippines
Occupation
at
Industry
Telecom / Mobile
Website
http://ipsn6tap.blogspot.comAbout
• Verizon Spotlight awaredee, 2015
• Process creation & improvement, operational leadership achieving 12% NOC revenue increase, 2013
• With Managed Services since 2008
• Network Operations Incident and Problem management
• Customer Escalation handling, Escalated Cases management
• Ticket/Cases analysis leading to lower ticket count, 2014
• Malware, Breach and Incident handling, TrendMicro 2015
• Four Microsoft Certification Charter Membership
• Cisco CyberSecurity Operations Scholarship awardee, 2016 to present
Jayson R. Velasco, or JRV's experiences include being a CAD operator, an IT Technician, Instructor and Lecturer, an IT Trainer, Network Implementation Engineering and Net...
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