Technically accomplished Professional with over 14 years鈥� experience in Operations Management, Program / Project Management, Process Management with well known organisations in the BPO and IT sectors. Expertise in enhancing Internal Processes and Systems, facilitating the implementation of Automation / Reengineering initiatives, reviewing strategic Data to facilitate effective control as well as growth of organisations. Successful track record of managing large Programs for Inbound Technical Support. Enterprising leader with a solid record of contributions leading to heightened productivity & enhanced internal controls.
Specialties: Competitive & strategic analysis, people management, MS...
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