I started as a programmer and I had the opportunity to work in all different areas with different roles, as systems support, database administrator, help desk support, business analyst, internet consultant and application analyst, in different levels, as programmer, analyst, coordinator and manager and in different countries, Brasil, USA and France. I have a process oriented skill.
With a solid experience in IT Project Management including hardware, software, connectivity, events and customer support, my main skills are: project management, customer attendance, training customers and teams and business processes improvement all focusing results and customer satisfaction. I have the abil...
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