IT - Sustain Applications
Coordinate dealer support (levels 1 and 3)
Ensure proper operation of the service level in 99.98% for business critical applications
Provide added value to corporate applications for GM Financial
Call management for the network of distributors throughout the country due to incidents and application software upgrades
Retail Process Manager for Mexico and Latin America
Responsible for the accurate processing of credit applications, through education and training to administrative staff Dealer
Monitor end user application and instalation.
Server Management (Deployment, Maintenance, Configuration etc)
Web Site Maintanence
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