As a Senior Research Analyst based in Amsterdam, I study the European software markets for IDC and lead the European Digital Transformation Strategies Practice. In my work, I specialize in research covering collaboration and customer experience. I hold an MSc degree in Business Studies from the University of Amsterdam, with a specialization in financial valuation and marketing. On a personal level I am usually very energetic. I'm the kind of guy that takes on a challenge and makes sure everybody is happy.