Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
President
Industry
Medical / Health Care / Pharmaceuticals
About
Entrepreneurial executive, explorer of organizations and radical catalyst for organizational health and effectiveness, sustained performance, cultures of service and the patient experience.
As President of The Beryl Institute, provide direction and leadership in expanding the Institute’s services and driving its vision to become a global community of practice and recognized thought leader on improving the patient experience in health care. Supported the framing of the formal definition of patient experience and conducted the largest study on the state of patient experience conducted to date. Continuing to grow the Institute to now over 15,000 members and guests in more than 30 countri...
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