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Zombie Haters Clients
          from Hell
          Survival tips and tools



          @jbfeldis




lundi 23 mai 2011
lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Index




               Save your ammo (choose your clients)
               Easy as Braiiiiiins (teach them)
               Basic dental surgery (tools to avoid bites)




lundi 23 mai 2011
Choose your clients




lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Choose your clients




               Take all jobs? NO
               Bad clients will make you lose money




lundi 23 mai 2011
lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Choose your clients



          Bad clients typology:
                1. doesn’t pay + work done by 13 yo nephew (he ROXX)
                2. never pays
                3. pays half
                4. cries
                5. asks his/her wife/husband/pet


lundi 23 mai 2011
lundi 23 mai 2011
SAY ?NO?
                       really




lundi 23 mai 2011
lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Choose your clients




          You’d better spend your time:
                    looking for cool customers
                    working on your portfolio
                    working on your own projects
                    sleeping



lundi 23 mai 2011
Teach them




lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Teach them




          Bad news: you have the power
               you’re responsible
               you should explain your customers what you do


          Might be hard, you can do it



lundi 23 mai 2011
lundi 23 mai 2011
Be professional
                         it’s great*!
                           *and harmful




lundi 23 mai 2011
lundi 23 mai 2011
Tools t avoid bites




lundi 23 mai 2011
Great tools...




lundi 23 mai 2011
lundi 23 mai 2011
... make the di?erence




lundi 23 mai 2011
lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Tools




               Harvest
                    Track your time easily
                    Precise (clients do get that)
                    Serious




lundi 23 mai 2011
Braaaaaaaiiiinnnn
          Tools




               UpShot
                    Share your work (mockups, creations, anything)
                    Give access to your customers
                    Gather feedback




lundi 23 mai 2011
Innovative
                     so you stand out




lundi 23 mai 2011
lundi 23 mai 2011
lundi 23 mai 2011
lundi 23 mai 2011
Thank you!
          Blood questions?
          @upshot > http://upshotapp.com


          @studiomelipone
          @jbfeldis




lundi 23 mai 2011

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