Software architect focused on large, distributed, social systems.
I’ve done this work at companies like Google, LinkedIn and AT&T Labs and now, Directly. As a co-founder at Directly, I lead the design and development of a routing engine that is the core of our platform, optimizing ticket resolution rates by distributing questions to experts based on skill, performance, presence and other variables.
I also created Dependency Finder, an open source collection of tools for analyzing compiled Java code, written in Java.
Specialties: Agile software development, Grails, Groovy, Java, J2EE, object-oriented analysis, object-oriented design, object-oriented programming, distributed objects sy...