Personal Information
Organization / Workplace
Seattle, Washington United States
Industry
Technology / Software / Internet
Website
About
I am Jen Lussier. I'm a Community Program Manager representing the Social Media experiences at Microsoft Business Platform Division. As our division continues to develop new and exciting ideas to connect our customers with community and product information, I look for ways to make the experience easier. Simple is the goal.
Tags
social media
customer service
content management
negative feedback
feedback
customer satisfaction
technical support
customer relationship management
search engine optimization
search
user-generated content
content gap
search satisfaction
seo
search engine marketing
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