Personal Information
Organization / Workplace
Greater Chicago Area United States
Occupation
Manager, eChannels | Digital & Social Media Management and Customer Service
Industry
Technology / Software / Internet
Website
http://www.motorolasolutions.com
About
After many years editing, designing and writing in newsrooms across America, I moved into digital marketing as a website editor at Motorola Solutions. At MSI, I led a great global team of editors and technologists in editing, curating and updating content on www.motorolasolutions.com -- then we started sharing that content via social channels. As social media’s explosive growth continued and its value to our business became clear, I shifted my focus entirely to social media strategy for business, leading the social media team there from 2013-2015.
Today, I’m focusing on digital customer service with the eChannels team at Commonwealth Edison, an energy delivery company serving more than
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