• Managing existing & new business in named key Accounts with respect to secured revenue, cross selling, customer satisfaction & delivery goals, Maintaining an account plan and Developing strategy to generate new and repeat business opportunities with existing and new customers
• Responsible for developing professional, trusting & long-term working relationships with customers to ensure high level of Customer Satisfaction
• Responsible for all customer communications, conflict resolution & compliance on customer deliverable and revenue
• Meeting requirement versus the SLA. Making presentations & establishing communication lines with clients. Liasoning with customers to understan...