Consultant business specialised in behavioural economics, consumer behavior, persuasive design and service design.
Highly experienced in using focus group interviews, means-end-chain analysis and laddering interviews as a part of conducting consumer behavior analysis.
Experienced consultant for businesses helping them make unique service designs using communication tools offline as well as online. Process facilitator specialised in learning within organisations.
Experienced knowledge manager with a focus on the social relations as facilitator for knowledge management and knowledge transfer processes in organisations.
Highly experienced in using customer journey mapping as part of b...
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