Julie Cooper has over 20 years of experience in higher education, banking, and administrative roles. She currently serves as the Director of Community Outreach, Customized Training and Career Services at Flint Hills Technical College in Emporia, Kansas, where she generated profit by doubling customized training classes and tripling students served. Previously, she worked as the Trust Operations Manager at ESB Financial, managing a team of 5 employees and ensuring regulatory compliance. She has a background in legal assisting and as an elementary school secretary.
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Julie J Cooper Professional Resume 2016
1. Julie J. Cooper
Emporia, KS 66801 │Phone: 620.343.0258 │ Email: jewely33@gmail.com
BACKGROUND: HIGHER EDUCATION │TRUST OPERATIONS & ACCOUNTING │ ADMINISTRATION
EXECUTIVE SUMMARY
 Diligent professional with over 20 years of progressive career growth and broad experience and know-
how in higher education, banking, and administrative support settings.
 Promoted to director for customized training of a public institution of higher education.
 Progressed from legal and school secretary to managing a financial institution trust department with 5
employees.
 Trusted community leader demonstrated by various board director and representative positions.
KEY SKILLS
 Active Listening & Proactive Follow-Up
 Leadership & Teamwork
 Strategic Thinking
 Independent Self-Starter
 Community Outreach Programs
 Project Management & Research
 Accounts Receivables & Accounts Payable
 Reports & Presentations
TECHNICAL PROFICIENCIES
Advanced Technical Proficiencies
 MS Office Suite
 Excel, Word, Access, PowerPoint
 Outlook & OneNote
Learning Platforms & Databases
 Moodle, Blackboard
 Jenzebar, Charlotte,
 Series 7 &Lumens Augusoft
PROFESSIONAL EXPERIENCE__________________________________________________________
Flint Hills Technical College, Emporia, Kansas 08/2007 to Present
Director of Community Outreach, Customized Training and Career Services (07/2012 to Present)
Moved up through the ranks with progressively more responsibilities to serve as director of career services
and manage the community connections program. Challenged to increase sales of customized training and
continuing education classes in a department that struggled to turn a profit. Tasked to work closely with
employers to understand company needs, promote job openings and match FHTC students with
area/regional companies. Maintain career services website and job announcements.
 Generated groundbreaking profit for the department by doubling the number of customized
training and continuing education classes and tripled the number of people served.
 Conducted and organized various workshops through the local chamber of commerce and
partnered with community partners to analyze and expand client base and needs, offset costs and
realized grant opportunities.
 Plan, promote, organize and coordinate the semi-annual FHTC career fair with 50+ employers on
campus.
Faculty, Business Administrative Technology Program (08/2007 to 06/2012)
Hired and tasked to increase enrollment in the business administrative technology program. Developed
course curriculum, prepared budget and managed student enrollment for the program. Served on HLC
Accreditation and strategic steering committees.
 Tripled student enrollment over a 3-year period by engaging and synergizing with the local
community, workforce centers, and employers. This resulted in the need for hiring an additional
full-time faculty member, as well as, various adjunct instructors.
 Increased job placement for graduates through strategically growing employer internship site.
 Expanded course offerings by adding subjects to meet local workforce needs and implemented
offering of new course delivery formats, such as evening, hybrid and online classes.
2. Julie J. Cooper
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PROFESSIONAL EXPERIENCE CONTINUED…
ESB Financial, Emporia, KS 10/1998 to 07/2007
Assistant Trust Officer and Trust Operations Manager
Managed the daily operations of the trust department of a local community bank. Oversaw daily balancing,
accounts receivables, accounts payables, client services, and investment management. Completed monthly,
quarterly, and annual investment reports. Liaised and worked with local accounting firms for the annual tax
return preparation for trust accounts. Administered the Trust Accounting Charlotte 7 database system.
 Supervised, mentored and empowered 5 employees within the trust department.
 Orchestrated and completed the software/database conversion from Sungard Series 7 to Sungard
Charlotte, including all employee training, without business or customer service disruptions.
 Liaised and collaborated with the FDIC, State of Kansas Examiners, and external auditors to ensure
100% trust account banking regulation compliance.
EARLY CAREER SUMMARY__________________________________________________________
Chase County Unified School District 284, Cottonwood Falls, KS
Elementary School Secretary
Handled all aspects of efficiently running an elementary school secretariat.
 Met and interacted with public and employees as well as taking on comprehensive administrative
and clerical duties including filing system maintenance and correspondence preparation.
Law Offices of Michael C. Helbert, Emporia, KS
Legal Assistant
Supported attorney in all administrative needs including office organization and legal document support.
Reviewed legal documents to ensure proper format for court acceptance and filed legal documents with
courts. Handled client and court office communication as well as attorney client correspondence.
 Enabled attorney to complete workman’s compensation cases sooner and with greater client
satisfaction by organizing each case by unique timetables and tracking of documents to progress
each case in a timely fashion.
EDUCATION_______________________________________________________________________
 Colorado Technical University, Colorado Springs, CO
Associate of Applied Science in Business Administration
 Flint Hills Technical College, Emporia, KS
Technical Certificate in Computer Information Systems
BOARD MEMBERSHIPS, PROFESSIONAL ORGANIZATIONS & VOLUNTEERING__________________
 Kansas Council for Workforce Education, Board Member
 Emporia Area Chamber of Commerce, Board of Directors
 Flint Hills Technical College Foundation Board, Faculty Representative
 Rotary Club of Emporia, Member
 SOS, Inc., Development Committee Volunteer
 Leadership Emporia 2006, Graduate and Alumni Member
 United Way of Flint Hills, Volunteer
 Phi Beta Lambda - Business Professionals of America, Advisor