Focused on the ever-evolving practice of user-centered design: creating product and service experiences that evoke the most visceral emotional responses while serving the most practical needs.
Specialties include: retail and hospitality sectors, experience strategy, consumer and enterprise software UX design, ethnographic research, creative facilitation, client relationship management, team building...and obsessing over travel, wine, food and neon signs.
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designcustomer experienceretailproductssocialmarketinginternet of thingsmobile marketingshoppingiotdatingexperiencemobileohio universitydesign thinkinguncomfortablefrogcscaparsonsresearchtrustartificial intelligenceautonomous drivingmunich design weekhouse of beautiful business
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