Within the context of the Ace Hardware's "Certified Ace Helpful" retail training curriculum, I provide thought leadership and strategic direction for retail learning development and delivery (eLearning, computer-based training, virtual, online and instructor-led) across the retail organization. Curriculum focus is competency-driven for all roles within Ace Hardware stores (owner, manager, sales associate, cashier and back office) with training design behaviorally-based to help stores achieve new and higher levels of retail success.
I am fortunate to lead a highly talented team responsible for creating the strategy around all retail training initiatives delivered through Ace's Learning Ma...
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