Seasoned service operational engineer with proven ability to successfully analyze an organization's critical operational and network requirements, identify and develop innovative solutions to increase and improve reliability and productivity. Acquired more than nineteen years of experience in network operations, providing extensive problem management, implementation of new technologies, project management, systems administration, and enterprise level network and security work.
- Broad understanding of LAN/WAN technologies including installation, configuration, management, troubleshooting, support implementation, and maintenance.
- Understanding of problem management with emphasis on OLA...
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