Designed and delivered an High Level Workplace Skills (Emotional Intelligence) Programme-incorporating Developmental Coaching
Delivered and facilitated Appreciative Inquiry Processes to Support Organisational Development
Delivered conflict resolution and mediation programmes in partnership with HR colleagues.
Development Coaching to individuals-since moved on to promoted posts
Personal Coaching to individuals to enable them to plan their way out of "stuck" situations
Delivered Customer care training to University and College teams
Worked with Senior Management Teams-Education Sector
Developing sustainable approaches
Up-skilling support workers
Improved Learner Behaviour.
Developing Traine...
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