User-Centered Design expert specializing in strategic research consulting services, including:
- User Research / Empathy Research
- Gathering Strategic Insights and Opportunity Mapping
- Product Strategy, Ideation, Prototyping and Testing
- Usability Testing and Analyses
- Interviewing and Aligning Internal Executives
John Whalen has a PhD in Cognitive Science with over 15 years of User-Centered Design experience. He currently leads Brilliant Experience – a consultancy that supports intra- and entrepreneurs to ensure the success of mission-critical innovation projects by using a unique blend of user-centered design, psychology, design thinking and lean startup techniques.