- Eighteen years education experience including classroom, field and virtual settings
-Six plus years of instructional design experience including technical, classroom and computer based-training materials
- Live training experience with an effectiveness rating of 95% including supervisor and train-the-trainer sessions
-Lead designer on multiple projects, developing project plans, projecting costs, overseeing team members and meeting deadlines
- Content development tools: Articulate Presenter and Storyline, Captivate, Camtasia,
- Video and animation tools: Sony Vegas, Pinnacle Studio, iMovie and CrazyTalk
- CSR application experience including Siebel and Witness Systems
- MS Office Suite ...
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