• Senior Executive with 21 years of overall experience in retail, franchising, retail and service industries.
• 15 years of experience as COO / Operations Director, managing multi-Unit businesses.
• P&L Analysis / Expense Control.
• Excellence initiatives while enhancing performance, improving quality, reducing costs, and
generating sustainable revenues.
• Business analytics expert in data management a modeling, Statistics expert, Software
development and IT implementation responsibilities.
• Have led teams of up to 12 direct reports with over 1300 indirect reports.
• Customer Service passionate.
• Performed duties as takeover, due diligences, high impa