I fix things that are broken. I am an operations leader, problem solver, solution designer, systems engineer and developer. I love dissecting complex problems, breaking them down, and finding solutions for them. I loathe systems and processes that are unnecessarily complex. I have a constant need to fix such things, to make them better or more efficient. I am passionate about customers, and transforming the customer experience through intelligent CRM. I help companies engage with their customers and provide them with awesome customer service.
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