An aspiring knowledge worker with 13+ years of rich Product Management experience in Customer Support, Tech Support Automation, Software Platforms with having done implementations and product training at international locations like US, Canada, Australia, Philippines.
Proven excellence in leading direct reports as well as cross-functional teams, managing a product line from cradle to grave, justifying new product development investments, determining and documenting new product requirements, developing RoI and Proposal strategies, and launching new products to the marketplace. Proven ability to manage key account relationships and large-scale projects with customer insights at point.
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