Julia is a recognised expert on market-focussed change; she supports organisational growth by creating sustainable ways to deliver valuable experiences for customers and teams.
Her unique approach Human Experiences is based on
20+ years experience in Customer Experience Design and Delivery
A unique blend of natural creativity & business sense; marketing and change expertise
Insights and methods from neuro-science, design thinking, strategy consulting & human empathy
Customer focus in the era of zero paid media - tailored to meet client needs
Pace adjustment - matching the client at their own pace
In her work she draws on 25years of experience as senior executive, entrepreneur...