Personal Information
Organization / Workplace
Belarus, Belarus Belarus
Occupation
PhD, Business Analytics Director at smm3
Industry
Apparel / Fashion
Website
About
Customer Knowledge Management (CKM).
Customer Experience Management (CEM).
Reputation management & Crisis communications.
Details on http://smm3.org
Specializations:
Telecommunications, automotive, FMCG , finance & banks, electronics.
Fluent: English, German.
Native: Russian, Belarussian.
Specialties:
Business development, Social Business Consulting, Social Media Analytics, Reputation management.
Contact Details
Tags
roi
wom
advocacy
research
virality
smm
sales
social business
scrm
industry report
2011
social support
wom-management
community
facebbok
value co-creation
banking
social crm
community management
synthesio
luxury brands
colloquy
online banking
social media
terrasoft
negative publicity
greenberg
analytics
facebook
booz & company
buddy media
market research
屑械写胁械写械胁
锌褍褌懈薪
锌褉械蟹懈写械薪褌
zuberance
b2b
effectivness
content management
social adv
adv
lithium
digital
sales funnel
customer journey
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