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accounts receivable collection at the time of service practice management patient experience patient collections medical office management financial management physician cash handling duties background check medical office pre-surgical deposit reimbursement carecredit pos collections coding patient financing high deductible employment agreement fellow physician group resident young physician employment options physician employment physician compensation hospital employment receivables pre-registration a/r receptionist front desk operations appointment scheduling medical staff training check-in revenue cycle patient service front desk check-out customer service point of service collections patient appointment billing employee stealing risk management physicians cash handling lock box remote deposit procedures embezzlement rdc dishonest employee daily close encounter forms employee theft