System Engineer || Nutanix Platform Professional (NPP 4) || ITIL V3 Foundation at Microland Limited
Industry
Technology / Software / Internet
About
* Around 2 years of solid experience of Application support and testing
* Excellent communication skills, creative problem solver, positive listener and team player.
* Written queries for insert, update and modification operations. Performed database normalization and optimization using database tools.
Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks
Administration of Service-Now, Incident Management, Service Request Management,
Configuration Management (CMDB), Change Management, Custom reporting
Core configuration - personalizing forms/lists and administering applications & modules
Provided various technical support services for the company鈥檚.
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