With more than 20 years in user-centered experience design, my goal (and my passion) is to create highly valued meaningful customer experiences. I push the boundary of UX design by thinking strategically about customer behaviors, passions, and desires to guide the product and service design execution on a holistic level.
In addition to core UX design skills, I play an instrumental role in driving C-level decisions in support of meaningful customer experiences to ensure sustained and future company success.
Expertise: User-centered design, Market & Design Strategy, Research, Experience Design, Lean UX and Methodology, UI Design, User Testing, Heuristic Evaluation, Information Design, I...
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