1. Technology professional with 15+ years experience in solution development, design & implementation of Digital / CX, Data Management & Analytics systems.
2. Managed delivery for medium and large development engagements (~ 10 Mil USD) for CX and data management projects.
3. Responsible for incubation and solution development functions for large Digital/CX practice (+10 Mil USD). Participated in large large CX/Digital transformation RFP responses by developing value proposition, technology solution, cost estimation, bid defense proposals.
4. Executed consulting workshops for viability of new digital strategies e.g. "channel enablement",
"gamification", "cloud operating models" and "soc...
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