Personal Information
Organization / Workplace
Cologne Area, Germany, NRW Germany
Occupation
Business Process Management Consultant bei Vodafone Germany
Industry
Technology / Software / Internet
About
IT Service Manager, Project Manager, Process Management Consultant
Professional career with Daimler-Benz (1986 - 1988), Electronic Data Systems (EDS) (1994 - 1997), KPMG (1997 - 1999), IBM (2000 - 2011), Vodafone (2011 - today)
Specialization in
- IT Service Management (ITIL)/IT Process Management/Business Process Management
- IT Project Management
- Business Process Management
- Software Development
- Frameworks eTOM, COBIT, ITIL, APQC
- Six Sigma/LEAN methodologies
Certificates:
- Project Management Professional (PMI/PMP)
- Prince2 Practitioner
- ITIL Service Manager (V2)/Service Expert (V3)
- Internal Auditor in ITSM/Consultant in ITSM (ISO 20000)
- Six Sigma Green Belt
Contact Details