Every IT has its bugs to solve—solutions that will not only patch, fix, update, and impact daily operations, but that will also deliver on measurable level agreement . And I am the conduit between IT experts and end users.
I guide users and provide solutions that fits best practice with layman communication skills, and then I produce satisfaction-that meets the objectives.
Currently, I am a Support Analyst at Sibelco Malaysia, where I’ve involved in multiple roles assisting Project Manager, Service Delivery Manager, Network Specialist and my Service Desk Team.
My specialties include information management, IT consultancy and technical, systems/network management, technical support with...
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