Results-focused Operations Management Professional with proven track record of success during 5 years Call Center Management in a multinational telecommunication company. Seeking a strategic leadership role that will drive performance improvement in a customer/client focused organization
In the course of working, I have realised my strengths (and joy) were in devising ways and means to boost operational efficiency using proven methodologies like Lean Methodology, while taking into consideration the uniqueness and culture of each organisation.
I have received numerous acknowledgements and awards from companies (and their business partners) that I had worked with prior to my MBA in recog...