17 year veteran providing Customer Experience, Multi Channel, IoT, Field Service, KM, Chat and Integration to a vast array of Back Office environments. Always lookingh at the Business issues and how we can provide a clear demonstrable ROI, whilst increasing efficiency, reducing costs, increasing customer satisfaction, improving asset utilisation and rationalisation of applications/technology via the Cloud
Focused on Propositions in the Construction/FM Sector related to a portfolio of CX solutions to aid Digital Transformation.
- Mobile, Tablet, Call Centre, Support Centre, etc
- The Desk - HR, Finance, Procurement, Right to Work(RTW), HSE via Self Service Multi- Channel
- Sales, Marke...
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