I created the concept of UGRs® - ‘Unwritten Ground Rules’ as a tool to help leaders to understand, manage and strategically improve corporate culture. The concept has been developed enormously with my great friend and business partner, South African Stef du Plessis, and is now receiving acclaim across the planet.
It’s the UGRs that drive people’s behaviour – incredibly, these are rarely if ever discussed openly.
We've created a range of strategies that can be implemented in organisations to improve corporate cultures. There are two streams of initiatives that have been developed. One stream relates to systematic processes that need to be put into place to ensure that UGRs ...